Annie H

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Verified Reviewer

Washer beware

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laundry located at 603 E.137th St. Bronx New York 10454 is robbing their customers. around the first and fifteenth of the month they rig the washing machines to take your money as they did to me on 5/4/2021 i had put my clothes in the machine it had taken my money of the card she refused to start another one someone else uses the same machine she put it in another machine and paid THEY ARE ROBBING THE POOR
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Loss:
$6

Preferred solution: Full refund

User's recommendation: Don't Support this business it's robbing us beware

Steve G Yer

When the machines work its fine, when they don't there is no service

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My washer suddenly started spewing water and flooded my bathroom and adjacent hall carpet. The Select Laundry answering machine (assume they got bought out) directs me to a website. That website is useless. It appears someone started working on the website and never finished (it has templates where actual working code should be). There was no way to even leave a voicemail or txt message.
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Loss:
$200
Pros:
  • Cheap
Cons:
  • Poor website
  • Customer service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Lore Vsx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oklahoma City, Oklahoma

Repair

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Washing machine has not worked right since they switched it out
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Sabine Ebs
map-marker Ashland, Kentucky

Need a washer and dryer

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I am to rent a service to my new apartment and been calling you guys never answer more than a month trying ....!!!!!!
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Reason of review:
Poor customer service
Agnes O Qvt
map-marker Dallas, Texas

Washer and Dryer

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The washer will not drain properly (needs replacement). The dryer takes two cycles but then still isn't dry and requires another cycle.
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Loss:
$4
Reason of review:
Damaged or defective

Preferred solution: Repair

Anonymous

Select laundry was bought

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I could jot get ahold of select laundry and did some research and found out they were bought buy another company. Call (800) 693-**** and they will have all your information.
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Catherine C Gly
map-marker Pensacola, Florida

No answer

I have been trying to get a hold of this company for to come pick up their washer and dryer. No answer, on hold for an hr use the callback system but they never call back. I move in a few days and im not hoing to pay for them if im not using.
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Reason of review:
Poor customer service
Anonymous
map-marker Lewiston, Maine

Old products

The dryer is ok but, washer is old. It only cycles once. They could update their products
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Reason of review:
Bad quality
Anonymous
map-marker Stone Mountain, Georgia

We are going to move

Dear Sir, This is Sungkeun Lee. I currently live in North Haven at Johns Creek. My address is 410 Caswyck Trace Johns Creek. My family is going to move out on 24th January 2019. I would like to return the washing machine on 23rd January 2019. Can you pick it up then? Please let me know if it's possible. My e-mail address is sklee823@***.com. Thank you. Sincerly, Sungkeun Lee.
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Jalise Lwa
map-marker Fayetteville, North Carolina

Dryer still does not work properly. Need to pay bill

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Can’t get anyone on phone can’t sign in to website
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Reason of review:
Order processing issue
Ellanore Chl
map-marker Columbus, Ohio

Unprofessional installer , dryer will not dry clothes

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Service guy called. 2 nd attempt resolved dryer not drying clothes. Called maintenance, they came and cleaned the vent. Dryer still will not dry clothes. The service guy was extremely rude and reminded me that my payment was due on the 10th. I told him that I needed a dryer that worked or to come and pick up washer and dryer. He said that he would not replace the dryer just because I asked him to. Then began interrogating me about the actions of our maintenance department. I told him that I would call corporate. He said “ I am the manager and they would only refer me back to him. I told him that he was being very rude and that he would not be allowed in my home . Very disrespectful young man
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Reason of review:
Poor customer service
Ellanore Chl
map-marker Columbus, Ohio

Shabby business practices

Contacted BBB. They investigated. Select Laundry manager lied and stated dryer was in perfect shape after pick up. No resolution. So good bye. They won’t get my business or my money.
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Reason of review:
Poor customer service
Anonymous

Poor service

About 2 weeks i told them my washer and dryer was not working and no has yet t ok call back or show up to switch them out and i. Laying for so.ething i cant use
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Reason of review:
Poor customer service
Anonymous
map-marker Westminster, Colorado

*** people *** machines

I was installed with a washer and dryer stack in my apt they broke the door to washroom off to install thier machine had asked for a fullsize was assurd that they had them then they stick a micro machine in that cant even wash more than one outfit at a time or my bed stuff as is to small to hold it contacted monday morning to try to reslove was treated rude by operartor as well as cassady the manger they refused to refund my money even though did not get what asked for was told that knew what was getting into and that i under contract with them for two months now cant get any resoultion cause they have no bigger machine and wont refund my money 40 dollar lesson learend will never use them
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Erin F Dym

They're awful and crooks!

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Thanks for taking almost $400 and then costing me another $80 missing out on work yesterday to stay at home. Why do you take people's money when you don't even service their area and then not refund them in a timely manner? I made this appointment on April 12th or earlier and was supposed to get the applicances delivered yesterday. You are crooks and I will tell everyone I know not to use you! Now I can't even get another washer and dryer in the meantime because you haven't refunded me when all along I thought I was getting it yesterday. THANKS FOR NOTHING! TERRIBLE AND SHAMEFUL BUSINESS PRACTICE! You can't just take people's money without making sure you can service their area, like why would my apartment even be on your site? Now I have no money and can't get another one and missed out on working yesterday and other things I had to do, and now who knows how long I'll be without a washer/dryer.
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Loss:
$460
Cons:
  • Customer service
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous

Poor services; rude customer care

Installed this a month ago. None of the clothes get cleaned. Just wasting your detergent and water/electricity. When called customer care; she was rude and mentioned if the washer turns on, spins- then it is doing fine. Don't waste your time. {{Redacted}}
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Reason of review:
Not as described/ advertised

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