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I have had several contacts with my "area" rep that were not so pleasant. I have been a customer for over a year and always have paid monthly and if I was late even the late fee. I now get rude and threatening text and messages for just even being a few days late....
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1.4
#1061239
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I used my debit card a few months back to pay the deposit for my daughter's washer and dryer and I made sure I clicked one time payment ... Now here it is a few months later and I see a charge on my account for select laundry for $174.99. A charge that I never approved...
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lynnadams325
lynnadams325

They did the same thing to me. I'm about to raise *** did you get your money back .

#971019
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When I signed the contract, I knew I needed to pay $29 for early pick-up because I do not need the full service of 3 months! But when I called to order early pick-up, Haidi told me except the $29, I also needed to pay for the rest of the 3 months contract and said this...
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1.0
#964333
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Select Laundry Washer And Dryer Rental Review

Select Laundry
#754136
1.0
Details
Horrible customer service. They are liers and will take your money. The machines are old and beat up
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Select Laundry
#698615
Rent your appliances from somewhere else if you're not satisfied, that's all!
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Washer And Dryer Review

Select Laundry
#646436
1.0
Details
The worst! I hope people do NOT get their washer/dryer from this place! They do not know how to hook them up! Its not that hard! We've had over 3 of our apartments flooded because of this company! It's not anyones fault but theirs. Hire people who know what they are doing, or train them!!!!!!!!!!
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Staff Review

Select Laundry
#598008
1.0
Details
DO NOT USE THIS COMPANY!!! I took a long lunch from my job so they could pick up my machines. I was given a 2 hour window from 11-1. I called at 1 and asked where they were. They said that the driver was stuck in traffic and would be a few (30) minutes late. It is now 2:00 and they still havent shown up yet. About to call again...
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Customer service
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Diversity of Products or Services
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Order a new rental for W/D was delivered on Fri, the dryer does not work, called in on Monday and Heidi said I would get a call back... of course I never did! I had to call back in on Tue and she said they were "too busy" to call me back! wow, so screw me right? asked...
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Anonymous
Anonymous

*** them

1.0
#909770
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Washer stopped working on wed. They said to pull out the washer & unplug it. When doing that the vent on the back of the dryer came off as well. When talking to the repairman we were able to get the washer working but it was violently shaking & moving which it had not...
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1.0
#850277
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We rented a w/d that was delivered without being cleaned. After a week, someone arrived to clean the units. We were given a $5 credit for our inconvenience. When we tried to discontinue service, they were never available to pick up units. We were moving out of...
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1.0
#849841
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Worst customer service!!! I work full time during their business hours so it's hard to find time to call in and make payments.. almost every Friday of the beginning of every month I try calling in because I work til 4pm instead of 7pm I call in every time money ready...
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1.1
#832026
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I have been with Select Laundry for almost 4 years now and they have always been fair priced and have always provided me with great service. They go through great lengths to get what I need done and they have made it affordable for a girl fresh out of college to be...
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4.8
I liked
  • Reliability
#825433
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Select Laundry Washer And Dryer Rental Review from Grand Prairie, Texas
Select Laundry Washer And Dryer Rental Review from Grand Prairie, Texas
Justin delivers laundry set on Wednesday. He installed a used dryer vent hose, and put the washer in front of the dryer plug. The washer connections are in plain sight. After he started over, he told me the dryer model had an problem with the wire burning out and get...
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1.2
#811644
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I applied online and was then called by a nice lady in the office. She then worked with me on getting a payment and a delivery date. Fast forward to delivery day! I waited all day while expecting a phone call with an estimated delivery time. I finally called them and...
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1.0
I didn't like
  • Delivery
  • Customer service
  • Communication
#802235
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