Order a new rental for W/D was delivered on Fri, the dryer does not work, called in on Monday and Heidi said I would get a call back... of course I never did! I had to call back in on Tue and she said they were "too busy" to call me back! wow, so screw me right? asked...Read more
Washer stopped working on wed. They said to pull out the washer & unplug it. When doing that the vent on the back of the dryer came off as well. When talking to the repairman we were able to get the washer working but it was violently shaking & moving which it had not...Read more
We rented a w/d that was delivered without being cleaned. After a week, someone arrived to clean the units. We were given a $5 credit for our inconvenience. When we tried to discontinue service, they were never available to pick up units. We were moving out of...Read more
Other Product Review
Rent your appliances from somewhere else if you're not satisfied, that's all!
Washer And Dryer Review
The worst! I hope people do NOT get their washer/dryer from this place! They do not know how to hook them up! Its not that hard! We've had over 3 of our apartments flooded because of this company! It's not anyones fault but theirs. Hire people who know what they are doing, or train them!!!!!!!!!!
DO NOT USE THIS COMPANY!!! I took a long lunch from my job so they could pick up my machines. I was given a 2 hour window from 11-1. I called at 1 and asked where they were. They said that the driver was stuck in traffic and would be a few (30) minutes late. It is now 2:00 and they still havent shown up yet. About to call again...
Placed an order on Monday. I expected the order to be delivered today (following Monday) called and found out that they canceled the order last week on Tuesday (day after I placed order) because suddenly stopped delivering to my complex. They didn't call me or issue a refund until I called them. Absolutely ridiculous.
Worst customer service!!! I work full time during their business hours so it's hard to find time to call in and make payments.. almost every Friday of the beginning of every month I try calling in because I work til 4pm instead of 7pm I call in every time money ready...Read more
I have been with Select Laundry for almost 4 years now and they have always been fair priced and have always provided me with great service. They go through great lengths to get what I need done and they have made it affordable for a girl fresh out of college to be...Read more
Justin delivers laundry set on Wednesday. He installed a used dryer vent hose, and put the washer in front of the dryer plug. The washer connections are in plain sight. After he started over, he told me the dryer model had an problem with the wire burning out and get...Read more
I applied online and was then called by a nice lady in the office. She then worked with me on getting a payment and a delivery date. Fast forward to delivery day! I waited all day while expecting a phone call with an estimated delivery time. I finally called them and...Read more
I didn't like
- Customer service
Ok well here is a reply that I hope will satisfy everyone. I am the new rep for Charlotte and I would love to resolve this for you. Everyone who worked here has been fired and I would not blame you for being upset. I would be to and I am. Sometimes front loaders don't...Read more
Issues from day one. Decided to rent a washer/dryer because I wasn't sure how long I was going to be in the apartment. First, I ordered a front loader set but a top load washer was delivered. They said the front loader wouldn't fit in the laundry room. Then my dryer...Read more
This place gets worst every week! Nothing ever works! I got here and couldn't even make change had to wait 35 minutes for the employee to show up!Read more
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