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Ok well here is a reply that I hope will satisfy everyone. I am the new rep for Charlotte and I would love to resolve this for you. Everyone who worked here has been fired and I would not blame you for being upset. I would be to and I am. Sometimes front loaders don't...
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#799119
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Issues from day one. Decided to rent a washer/dryer because I wasn't sure how long I was going to be in the apartment. First, I ordered a front loader set but a top load washer was delivered. They said the front loader wouldn't fit in the laundry room. Then my dryer...
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1.0
#772661
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We rented a front load washer & dryer from Select Laundry for about 3 months. From day one we had issues especially with the washer. It would violently shake the entire floor everytime it spun. We asked to have it fixed. The repair / delivery guy supposedly...
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1.2
#687955
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Order Review

Select Laundry
#558726
Placed an order on Monday. I expected the order to be delivered today (following Monday) called and found out that they canceled the order last week on Tuesday (day after I placed order) because suddenly stopped delivering to my complex. They didn't call me or issue a refund until I called them. Absolutely ridiculous.
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After using them for mths or credit card number was changed I received a bill . Come to find out they had been billing me for a front load machines .i had the oldest top loaders . Had to have the dryer changed out as the top was falling apart and flipping the breakers...
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I didn't like
  • Delivery
  • Customer service
  • Product quality
#686918
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I need the washer and dryer for < 3 months until we move into new house....CS REP was so BAD he had the audacity to say to me "it's not our fault you did not read your terms and conditions" basically blaming me because NO ONE informed me from day 1 this about a min...
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1.2
#670190
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Select Laundry - Washer And Dryer Review from Frisco, Texas
Select Laundry - Washer And Dryer Review from Frisco, Texas
1) The dryer never shuts off, even if I select a timed dry. I have to set a personal timer, and go manually shut it off otherwise it just stays on. Talk about a fire hazard. 2) Noticed after doing a load of laundry a ton of blue gel/liquid substance under the washer...
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Anonymous
Anonymous

It's has not been 2 months and the washer and dryer both suck like omg,they take a week to fix or replace anything no good.

Anonymous
Anonymous

I got my complex matience out and we found my tide container had a puncture in it I hadn't seen, leading to what must have been a slow build up on the floor. Was a relief it w...

1.9
#639917
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After not picking up our units last September (after having set-up a pick-up date with the manager of the Cincinnati branch), they continued to email my demanding payment for the units. This went on for the past 7 months, with them becoming very rude and threatening....
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Anonymous
Anonymous

They are doing the same thing to my credit card! They came and picked up the unit and kept charging my card. I called the customer service several times and no body answer the...

1.0
I didn't like
  • Stealing money
  • Customer service
  • Management
#637164
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The machines (Speed Queen) did not work correctly from the day we got them. Washing & Drying took hours to complete. Washer would stop and not restart on its own. Trying to get this issues resolved was a battle and an argument. They sent a repairman out who...
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1.3
I didn't like
  • Management
  • Delivery
  • Communication
#624518
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Horrible equipment, had to call after every 10-20 days, every time was replaced by a defective washer, horrible company with worst customer service. Will never recommend this to any one. Please review these comments before making any decisions. After renting the set,...
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#624346
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Their crappy washer which looks about 10 years old stopped working after four months. I emailed, submitted a service request on their website and called them. Didn't get a response for five days when they sent me this email: Thank you for contacting Select Laundry....
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#609056
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